As a bold global technology leader, our products and services touch the lives of millions, as well as lending a huge helping hand to some of the country’s most crucial organisations. From contactless payments to connecting emergency services, our technology delivers some truly exciting initiatives, not to mention the incredible connections we make on a global level every single day. We rely on the brightest sparks to help us deliver new innovations. So if you believe, like we do, that technology can help us imagine, create and realise a more connected future – then we need you to help us achieve that goal! We’re focused on building the best network, providing a knockout digital experience and giving back the very best to our customers.
With us you will:
Be responsible for 24X7 monitoring of Mobile and fixed network elements. He/she will be responsible in supporting L2 engineers for incident management related to PS/IMS/CSDB/STP/DRA/SMSC etc. Core domain, troubleshoot end users complains, escalate to next level for resolution after basic predefined troubleshooting methods , perform periodic health checks and KPI reports.
Key accountabilities and decision ownership
Core competencies, knowledge and experience