Maintain a robust Talent Management Program for high potential employees; establish Succession Planning for all key positions, and redefine the Performance Management System to align/link with budgeted goals while automating/quantifying performance metrics.
Establish development needs of Business Support Employees and Managers and align those needs to training and development programs and performance reviews.
Establish development needs of Operational staff and align with Brand Management position requirements, internal promotions, and succession plans.
Establish a simplified but balanced performance review methodology and template that is linked to promotions, compensations and career development Plan.
Develop training transmission channels as well as performance evaluation methods, by automating related processes
Experience / Skills Required:
Disciplined, charismatic, motivational;
Able to converse sensibly on strategies of building the business;
A self-starter yet knows value of aligning efforts to maximize corporate initiatives and profitability;
A people person, open yet firm;
Able to drive and able to follow;
Inspires innovative and creative approaches;
Able to convince/motivate/present POV; admit shortcomings and move on; not a big ego;
Over 10 years of experience in HR domains both as Learning and Development Specialist (preferably-but not required- in the GCC countries).
Experience in performance management is desired.
Prior work experience in QSR and/or Customer Service environment is desirable
Minimum 3-5 years of experience in a similar position with design or implementation experience in Training Needs Analysis, Performance Management Systems linking these to the Compensation and Benefits administration.
Bachelors Degree major in Administration/Human Resources or other (Training Diplomas or Certificates are desirable but not required)
Compensation & Benefits:
Up to 2,000KD per month (depending upon experience and education)
Private healthcare for self and family.
Annual Flights for self and family.
Bonus scheme – based on personal and company performance.