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WE ARE LOOKING FOR LADY THAT HOLDS THESE KEY QUALITIES:
Positive Atitude
Ability To Work Under Pressure
Good Communication Skills in English & Arabic
Hard Working
Ability To Multitask
Fast Thinker
Ability To Handle Unhappy Guest
Ability To Learn About Products & Treatments ( If required give trainings to other staff members )
Sales Reports
As a Beauty & Day Spa & Receptionist, you will be responsible for greeting and assisting clients to deliver an excellent A Spa Receptionist will also be required to manage customer feedback and be an effective sales person. Specifically, you will be responsible for performing the following tasks to the highest standards:
Assist guests and clients in an appropriate and timely manner
Manage customer feedback effectively to ensure issues or compliments are escalated to enable long-term improvements in products and services
Ensure client experience is proficient including bookings, payments, and consultation cards
Adhere to cash handling procedures
Interact and communicate effectively with clients, members, team members, guests, and management team
Up-sell
Report accidents, maintenance issues, or other incidents
Ensure compliance with all health and safety regulations