Sybrid Pvt Ltd (The Lakson Group of Companies) Hiring for Call Center Agent (Urdu Based – Inbound) Job at Lahore Full Time

• Answer calls professionally
• Respond to customer inquiries
• Handle and resolve customer complaints
• Provide customers with product and service information
• Process orders, forms, and applications
• Identify and escalate priority issues
• Coordination with concerned department in cases customer query needs second step follow-up.
• Generate and Follow up of business leads sent to business and reporting of loop closing to line manager.
• Any other task assigned by line manager.

Remuneration Package:

• Full time: PKR 25,000
• 10 Sick Leaves
• 10 Casual Leaves
• 07 Annual Leaves (After completion of one year)

After Completion of Six Months Period Agent will be entitled to the following Benefits:

• Medical Coverage IPD (Hospitalization Coverage for Employee, Spouse and Children)
• Medical Coverage OPD (Hospitalization Coverage for Employee, Parents, Spouse and Children)
• Group life insurance

Job Types: Full-time, Fresher, Internship

Salary: Rs25,000.00 – Rs28,000.00 per month