SPARK Hiring for Client Servicing Executive at محافظة العاصمة المنامة البحرين Full Time

CLIENT SERVICES EXECUTIVE RESPONSIBILITIES:

• Develop effective communication platforms for clients and staff.
• Inspire repeat-business from clients.
• Develop proposals and RFP Documents for submission.
• Work on Brand and UX/UI presentations.
• Conduct customer service workshops and presentations.
• Monitor and measure client satisfaction.
• Liaise with different departments about client queries.
• Offer advice to clients on services and products.
• Develop surveys and capture client information.
• Strategize, plan and manage branding, UX/UI and other digital projects with internal teams involved.
• Deal with client requests and troubleshoot problems.
• Improve client strategic approach and relationship growth approach.
• Bring in new clients to complement the business requirements
• Work with team members and experts to improve our solution offerings.
• Design and implement onboarding, new employee training, and ongoing education programs.
• Work with Designers and Developers to plan and execute projects.
• Plan, organize and lead teams for internal initiatives and ensure accountability.
• Project reviews, proof reading and making sure to deliver quality products/projects.
• Taking ownership of project planning, execution and delivery.
• Discover and manage partnerships.

CLIENT SERVICES EXECUTIVE REQUIREMENTS:

• Business Degree or related qualification.
• Strong communication skills.
• Ability to meet deadlines.
• Computer literacy.
• Calm, polite, and professional behavior.
• Reliable and self-motivated.
• General business knowledge.
• High service orientation.

ARE YOU THE RIGHT FIT?

• You must have at least 3 years of experience with an agency.
• Previously been in a role that has worked and managed a team.
• Previously been in a role that has included process improvement.
• Must demonstrate a deep and wide breadth of digital marketing, technology, and media knowledge.
• Technical knowledge.
• Project Management Skill.

WHAT YOU WILL GET?

• Being surrounded by awesome people trying to achieve big things.
• Real impact  – people here make a difference and create the direction of the company.
• Responsibility – we do believe in hiring smart people and getting out of the way.
• Career Growth – we are hyper-focused at improving the careers of our team.