SOS HR Solutions Hiring for IT Consultant – Vendor Management – Banking Domain at Al Kuwait Full Time

System, Vendor and Business Management

• First line of responsibility for the bank’s Retail Core/Branch Banking solutions
• To manage the BAU work during branch working hours

Ø Support business to understand and prioritize their requirements, explore, and explain alternative options and translate them into technical specifications

Ø    Production System Support – Bug fixing, level 3 Satellite system support.

Ø Obtain updates/changes and arrange for implementation.

Ø Provide work schedule with time lines

• Obtain requirements from Business groups.
• Analyze business requirements in the CR and coordinate with vendors for development and delivery
• Test and evaluate patches received from vendors before submitting for UAT
• Conduct Pretest with users – Demonstration to the users on new and upgraded software / patches received from vendors.
• Support during UAT

Generic Accountabilities:

• Diagnosis & Investigation of issues or changes
• Ability to design a solution based on agreed IT architecture
• Ability to understand Business requirement document and recommend changes and system enhancement
• Work fully within risk policies & procedures and all compliance regulations
• Work as per the IT policies and procedures following the change management etc.
• Manage the technical team/vendor and their development goals