Soft Pvt Ltd Hiring for Customer Support Executive Job at Lahore Full Time

Note: Only exceptional candidates will be considered for this role with salary starting at 60,000 per month.

Uneek Clothing is B2B clothing wholesaler and manufacturer in the UK & EU; for more than 20 years Uneek has been one the leading names within the industry. The customer support representative is a dual role requiring good customer skills as well as IT skills to assist customers inquiries and complex issues. Dealing with customers and internal inquiries from multiple channels including email, internal systems and on the phone.

Excellent spoken & written skills in English are essential for this role as you will be dealing with customers/partners based in the UK.

Job role

Your role as a customer support will be to assist customers via email and on the phone as well as the internal systems. You will also be expected call businesses to inform them regarding issues or queries they have. We expect the potential candidate to have the following skills:

· Strong communication skills in English

· Fast Execution & Strong follow-up

· Quick learner 

· Able to take initiative 

· IT competent

· Excellent people skills

· Confident

Responsibilities

· Assisting customers via email or phone.

· Handling queries via emails & internal systems.

· Outbound calls to customers for further information to queries & issues.

· Administrative tasks

· Complete all daily tasks in a timely and professional manner.

Email your CV. Due to the high volume of expected applicants, we will only be contacting shortlisted candidates.

Shortlisted candidates will be invited for an Interview at our Lahore office. Note: Due to the current pandemic this may be held via Zoom.

Working Hours: 9 hours per shift 1pm – 10pm Pakistan timings to align with UK

Job Types: Full-time, New-Grad

Salary: Rs60,000.00 – Rs90,000.00 per month

Education:

• Bachelor’s (Required)

Experience:

• Customer Support: 2 years (Required)

Work Remotely:

• Temporarily due to COVID-19