Shangri-La Group Hiring for Spa Therapist at مسقط مسقط عمان Full Time

Muscat, Sultanate of Oman

Nestled in between the dramatic backdrop of rugged mountains and the pristine waters of the Sea of Oman, Shangri-La’s Barr Al Jissah Resort and Spa is set on 124 acres of stunning scenery and home to three spectacular hotels: the family orientated Al Waha comprises 262 rooms, the diverse Al Bandar comprises 198 deluxe rooms and the luxurious and most exclusive Al Husn has 180 elegantly appointed guestrooms and suites. The resort also features 22 Food and Beverage outlets, 1,056 sqm ballroom with 8 breakout rooms, wide variety of recreational facilities, and a spa with 12 treatment villas.

Job Summary

The Spa Therapist is accountable for ensuring that all guests receive world-class SPA treatments and service in accordance with the Chi Spa Standards and to ensure that guests experiences exceed expectations

As Spa Therapist, We Rely On You To

• Welcome guests in a warm and polite manner greeting them by their name.
• Be aware of guests’ appointments for each shift.
• Comply with set arrangements for the opening every morning and closing of the treatment rooms.
• Assist guests with information related to good products and maintain service knowledge of these products.
• Ensure that reserved treatments are suitable for the guests by following the standard procedure of consultation.
• Be aware of contra-indications with specific treatments.
• Ensure guests’ comfort and privacy during and after treatment.
• Provide guests with full information on the treatment booked (benefits, duration, technique, etc.).
• Provide guests with post-treatment advice and home care products recommendation at all times.
• Meet the standards treatment requirements at all times in compliance with the training provided.
• Maintain product-trolley set up at all times or when applicable.
• Keep your own designated treatment room clean and tidy at all times.
• Ensure that products and items for professional use are always prepared and the standard stock level is well replenished.

What We Are Looking For

• High school education or equivalent.
• Certified Therapist or Diploma in Therapeutic education.
• Minimum of 2-year experience in a similar role preferred to have experience in 4 or 5-star property.