SEPHORA Hiring for Training Coordinator at Dubai, United Arab Emirates Full Time

OUR Manifesto:

At Sephora, we stand together and we stand for something more. For empowerment, for exploration, for the opportunity to impact people’s lives through the unlimited power of beauty. We embrace uniqueness, unleash creativity, and pursue progress every day. Sparked by energy and excitement, our passion is contagious. We are united by a common goal – to reimagine the future of beauty.

Reimagine your future, with Sephora.

OUR Value Proposition:

We have a powerful culture that fuses aspirations, uniqueness, authenticity and valued by each and every Sephora member:

These are the values:

Beauty & Beyond:

We reimagine beauty by inspiring our customers, empowering people and helping them become the best versions of themselves.

Creativity Unleashed:

We encourage exploration, innovation and having fun.

Endless Evolution:

At Sephora you are empowered to choose your own path and accelerate your growth.

Boldly Authentic:

We celebrate diversity and embrace your unique and winning spirit.

Position Purpose:

• This role will provide administrative and coordination support for the Retail Education team across 6 regions: UAE, Qatar, Kuwait, Bahrain, Oman and KSA.
• Key Areas of Focus: training logistics (physical and digital), support in training events’ organization, vendor/supplier partnerships, budget maintenance & tracking, reporting, training communication, & storage room maintenance.
• In charge of Sephora University training facility.
• This role is based at Sephora University in City Walk.

Key Accountabilities:

Training Coordination & Logistics

• Facility management of Sephora University.
• Coordination of Sephora University helper.
• Manage all logistics (calendar, training room booking, attendee lists, invites, room set-up, materials, etc.) for Sephora University trainings with internal and external partners.
• Organize all travel logistics for all attendees travelling for training.
• Support trainers in preparation of materials (in-class materials, testers, etc.).
• Support with brand training bookings and logistics when needed.
• Handle shipments for training materials, product testers and gifts to stores/countries.
• Support other departments in facilitating the organizing of events at Sephora University Dubai.
• Coordinate with suppliers whenever there is a need to produce training materials.

Communication

• Serve as the main point of contact between stores and Sephora University.
• Communicate all training requirements to stakeholders (via email & Outlook invites).
• Coordinate between Sephora University and Retail teams to finalize attendee lists (all countries excluding KSA).
• Coordinate and follow up on department projects as needed.

Budget & Administration

• Manage tracking of the training budget, including expenses and POs.
• Create, manage and track all POs, following the Finance processes.
• Review and process invoices for payment.
• Work with trainers on sourcing vendors/suppliers, in line with the Compliance process.
• Monthly budget review with Finance team & Education Director.

Reporting

• Work with trainers to ensure accuracy of all attendee lists (including KSA) to facilitate training tracking & reporting.
• Track monthly training hours and attendees.
• Generate quarterly Education Dashboards, in collaboration with Education Director.
• Contribute to the Sephora and LVMH’s global yearly reports.

Storage Room Organization

• Ensure all items/products are well organized and kept in storage bins with labels.
• Track Induction Kits, Hygiene Kits and Brushes & Belts which are taken in/out of the storage room.
• Inform Education Director and trainers on storage inventory.

Skills, Experience and Personality:

• The successful candidate will be incredibly organized, detail-oriented, reliable, flexible, trustworthy and a strong communicator.
• Should have experience in managing admin tasks, training and event coordination.
• Ability to multi-task, problem solve, time management and prioritize.
• Strong team player.
• Ability to work independently and navigate all types of situations.
• Ease in using Excel, PowerPoint, Canva, Outlook & Microsoft Teams.

Most importantly, the candidate needs to live and breathe the Sephora Culture, DNA and Employee Value propositions (EVP). They need to have excellent authentic communication, coordination, and influencing skills and be energized by working in a fast paced, dynamic environment.