Jobs at this level are responsible for coordinating the activities of the front line staff (Help Desk officers) to provide technical support services for end users. Also, they are responsible for dealing with user administration matters such as user profiles and reporting, carrying out systems operations, resolving medium level escalation queries and undertaking database administration
Diploma in Computer Science/Information Technology/ Telecommunication / Electronics & Communication / Electrical / Computer / Mechanical Engineering related discipline
0 – 1 year of experience in the technical service and maintenance at technology/telecommunication industry
STC is the leading telecommunication services provider in the country, with strong regional presence which enables. STC to deliver a variety of distinguished services to all customers and eventually delivering growth to shareholders.