Log In
Sign Up
Riverside Consultancy Hiring for Service Manager, Mercedes Benz Kuwait at Kuwait, Kuwait Full Time
Job Description
Service Manager – Mercedes-Benz Kuwait
An exciting opportunity has been created at Al Mulla Automobiles Co. Kuwait; the Mercedes-Benz authorized General Distributor for a Service Manager.
The position reports into the Head of Department Customer Service.
The Company
Al Mulla is a well-established Kuwaiti business, with their Automotive Group being established in 1948. The journey of the Automotive Groups expansion culminated in 2018 when Al Mulla Group was selected by Daimler AG as the sole authorized distributor of Mercedes-Benz passenger cars and commercial vehicles in Kuwait.
Today, the Automotive Group has presence in Kuwait, Iraq, Egypt and the UAE, with a workforce of over 2,500 employees working in numerous divisions and facilities, including new and used car showrooms, spare parts outlets, and service centres. The business in Kuwait has three Customer Service Centres, Al Rai and Ahmadi are Service and Parts operations, with Shuwaikh being a Service, Bodyshop and Parts operation.
The Role
As a Service Manager, you are fully responsible for planning, controlling, and increasing efficiency of Service operations. In this function, you ensure that strategic and operational goals are met and that the derived measures are implemented. In addition, you are responsible for designing all processes within the Service Operations and ensuring that these are followed to maintain a constantly high customer satisfaction level as well as a positive image. In this function, you are part of the Service General Management and have responsibility for two workshop managers over two sites.
For a full job description please email [email protected]
On Offer
Basic salary of Kd 2,000 per month depending on experience (approx. £5,000) Plus Housing Rent Allowance (HRA) of Kd 500 per month (£1,200).
Approx annual basic salary of £60,000 Plus KPI linked incentives which include up to 4 months basic salary on top. Plus, company vehicle (subject to having a Kuwait Driving License) 2 air tickets in every 2 years of employment, 30 days annual leave plus Indemnity as per Kuwait Labour Law.
About You
The ideal candidate should have the following attributes:
An exciting opportunity has been created at Al Mulla Automobiles Co. Kuwait; the Mercedes-Benz authorized General Distributor for a Service Manager.
The position reports into the Head of Department Customer Service.
The Company
Al Mulla is a well-established Kuwaiti business, with their Automotive Group being established in 1948. The journey of the Automotive Groups expansion culminated in 2018 when Al Mulla Group was selected by Daimler AG as the sole authorized distributor of Mercedes-Benz passenger cars and commercial vehicles in Kuwait.
Today, the Automotive Group has presence in Kuwait, Iraq, Egypt and the UAE, with a workforce of over 2,500 employees working in numerous divisions and facilities, including new and used car showrooms, spare parts outlets, and service centres. The business in Kuwait has three Customer Service Centres, Al Rai and Ahmadi are Service and Parts operations, with Shuwaikh being a Service, Bodyshop and Parts operation.
The Role
As a Service Manager, you are fully responsible for planning, controlling, and increasing efficiency of Service operations. In this function, you ensure that strategic and operational goals are met and that the derived measures are implemented. In addition, you are responsible for designing all processes within the Service Operations and ensuring that these are followed to maintain a constantly high customer satisfaction level as well as a positive image. In this function, you are part of the Service General Management and have responsibility for two workshop managers over two sites.
For a full job description please email [email protected]
On Offer
Basic salary of Kd 2,000 per month depending on experience (approx. £5,000) Plus Housing Rent Allowance (HRA) of Kd 500 per month (£1,200).
Approx annual basic salary of £60,000 Plus KPI linked incentives which include up to 4 months basic salary on top. Plus, company vehicle (subject to having a Kuwait Driving License) 2 air tickets in every 2 years of employment, 30 days annual leave plus Indemnity as per Kuwait Labour Law.
About You
The ideal candidate should have the following attributes:
- Must have Mercedes-Benz experience with C Management certification.
- You will have held a similar senior role within a large dealership
- Middle East experience would be beneficial
You will also have fantastic leadership qualities, be able to develop relationships effortlessly, and enjoy working within a fast-paced growing organization. Our Process
When applying please include a full current CV, once this has been reviewed, we will be in touch to advise if your application will be progressed through to the next stage which will either be an interview with the business or not depending on your experience. The Riverside Resourcing & Consultancy recruitment process reflects our obligations under relevant UK legislation.
Managing your data
We care about your personal data. The General Data Protection Regulation provides you with more control and by applying to us, we consider this to be an agreement to process your personal data in support of our recruitment and selection process. Your application data is held within our secure applicant tracking system through hireful – you’ll be given access to a candidate zone in this system where you can monitor and manage your application and see status updates. We will communicate with you, by email or phone, throughout the recruitment process so that we can keep you updated regarding your application.