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Create import/export documentation.
Assist freight forwarders and customs brokers with import and export issues associated with all shipments
Shipment, Goods issue, shipment costs, goods receipt, create / update vendors, routes, purchase orders, shopping carts and other relevant transactions.
Arrange, book, and confirm space on flights, freight, cargo, and other transportation methods.
Process and ensure accuracy of customs documentation.
Review of freight invoices to ensure rates are correct.
Track, trace and report shipments to ensure timely delivery to all the Company’s warehouses.
Follow-up with carriers, manage pre-alerts daily, and maintain record of all communications in files.
·Inform supervisor of problems and irregularities.
Determines best methods for shipping to ensure customer satisfaction; thereby retaining existing business and attracting new business.
Proactively identify problems and swiftly implement the appropriate solution.
Act as main point of contact and resolve discrepancies and/or inaccuracies related to invoicing from import brokers, export forwarders, ocean carriers, and drayage carriers to ensure timely payment.