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Rapid Access Hiring for Mobile Service Engineer (Heavy Mechanic/Technician ) – Oman with Driving license at Muscat Full Time
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Job Description
MAIN PURPOSE OF JOB:
The Mobile Service Engineer -(Heavy Mechanic/Technician ) will be required to attend sites breakdowns and carry out fault-finding, diagnostics, servicing and repairs to a variety of electric and diesel powered access machines, such as cherry pickers, scissor lifts and propelled booms on long-to-short term machines and customers-owned equipment.
This is a customer focused engineering role requiring a strong ability to build rapport and solid customer relationships. The chosen candidate will need to be a confident, professional person with a good level communication skills and the ability to work autonomously and proactively, whilst providing the highest levels of customer service.
As well as being stationed at our Oman depot workshop you may be required to travel outside and stay overnight the city for the occasional project at our other depot locations.
KEY RESPONSIBILITIES:
- Carry out pre-delivery inspections (PDI) of machines at customer sites and at depots/workshops
- Diagnose fault, inform the customer of the approximate repair times and rectify any faults
- Carry out routine and preventative planned maintenance (PPM) at the depot or at the customer sites
- Handover machines to customers and familiarise customers with safe machine operation in accordance with company procedures
- Ensuring the machines are left operating in a safe condition and that all work is carried out to customer’s satisfaction
- Provide verbal estimates in conjunction with the Service Manager or Supervisor
- Ensure all necessary service parts are available prior to attending customers site
- Maintain appropriate level of van stock in conjunction with the Service Supervisor or Manager
- Accurately complete and submit all relevant paperwork including part requisition forms, engineer reports, off hire, pre/delivery inspection and service sheets
- Update the system on machine status change i.e. PDI carried out, machine under repair, 6 monthly statutory inspection completed
- Ensure best practice with quality and professionalism are met at all times
- Maintain customer satisfaction through excellent standards of customer service
- Maintain high levels of personal appearance, ensuring uniform and personal protective equipment are used correctly
Skills
The chosen candidate will meet ALL the essential criteria below:ESSENTIALHold a degree in engineeringPrevious experience working on mobile access equipment or similar other mobile plant machinery equipment such as:- powered access equipment e.g. cherry pickers, scissor lifts, propelled booms and hoists (JLG, Genie, Haulotte)- diggers- drilling equipment- dumpers- excavators- forklifts- ground-care machinery- plant machinery- power generators- rollers- telehandlersStrong track record in machine, equipment and diesel engine fault finding / diagnostics, servicing, repair and maintenanceAble to read electrical, mechanical and hydraulic schematic drawingsAble to work to Health & Safety regulations and comply with all company policies and proceduresA valid Oman driving licenseDESIRABLE:IPAF demonstrator licenseKnowledgeable of the Oman geographical areaPERSON SPECIFICATIONS:Excellent English communication skills, both verbal and writtenStrong organisational skills to manage prioritiesThe ability to work independently and under pressure
Job Details
Job Location
Muscat, Oman
Company Industry
Technical Maintenance & Repair; Heavy Industry & Metallurgy
Company Type
Employer (Private Sector)
Job Role
Maintenance, Repair, and Technician
Employment Type
Full Time Employee
Monthly Salary Range
Unspecified
Number of Vacancies
1
Preferred Candidate
Career Level
Entry Level
Years of Experience
Min: 3
Gender
Male
Age
Max: 45