Senior Solutions Consultant – Kuwait Are you excited by challenges? Do you enjoy working in a fast-paced, dynamic environment? Then now is the time to join Quorum Software, a rapidly growing company and industry leader in oil & gas transformation. Quorum Software is the world’s largest provider of digital technology focused solely on business workflows that empower the next evolution of energy. From emerging companies to supermajors, throughout every region of the globe, customers rely on Quorum’s proven innovation and unmatched global expertise to streamline business operations and make data-driven decisions that optimize profitability and growth. Our industry-leading solutions are transforming energy companies across the entire value chain, helping visionary leaders evolve their organizations into modern energy companies. Position Summary We are seeking a full time Senior Solutions Consultant to join the Middle East Services team, reporting to the EMEA Services Manager. A Senior Solutions Consultant’s primary role is to design and execute the implementation of solutions for our clients, as well as support solutions previously implemented. You will act as the technical face of the organization, establishing trust with our clients by helping them solve their business problems and improve their processes. Above all else, quality work and client satisfaction are our top priorities. A Senior Solutions Consultant is expected to demonstrate the ability to not only handle projects to completion but to be the trusted advisor to the clients. They also possess the ability to articulate the company vision, describe solutions and the benefits of each to a current or prospective client. The successful candidate will be able to transition rapidly between hands-on project delivery within individual projects in support of overall program goals and deliverables, and high-level relationship building and program strategy execution. The ideal candidate will have a proven history of project execution success implementing or utilizing business-oriented IT/Software solutions within the Oil and Gas industry. Location: Kuwait on-site position, no remote work possible. Key Responsibilities
Participate as a member of the Services team from understanding the clients’ business requirements all the way to implementation of Aucerna by Quorum’s solutions aided by Aucerna by Quorum’s project and program management methodology and best practices for the organization.
Understand assigned project responsibilities and keep the project on schedule and budget by communicating progress and expectations and escalating issues for awareness and/or resolution.
Perform software implementations at leading oil and gas companies.
Hands-on in delivery of projects in support of overall program goals and deliverables.
Ensure that clients’ needs are fulfilled by providing professional high-quality service and assistance before, during and after customer’s requirements are met.
Support clients through go-live process and a play key role in promoting solution adoption.
Frequently and proactively communicate project deliverables including managing expectations, presenting, and interfacing with stakeholders and sponsors.
Solve challenging technical support questions related to the solution suite.
Work effectively across internal departments (product development, solutions architects, quality assurance, sales, marketing).
Provide solution training to clients and employees.
Provide support/coaching junior consultants.
Qualifications
University Degree, preferably in a technical or business discipline (e.g. Engineering, Computer Science, Economics).
Software implementation skills: requirements/process analysis, conceptual and detailed design, configuration, testing, training, change management, and support.
Knowledge of the upstream oil and gas industry.
10+ years’ experience on the above
Strong technical skills, with ability to think through details without losing sight of the big picture.
Experience with general consulting skills that include team facilitation, business case development and process mapping.
Ability to communicate effectively in English.
Key Competencies
Analytical nature with the ability to solve complex business process challenges.
Ability to work effectively with cross-functional and global teams.
Good verbal, written and presentation skills with the ability to build effective internal and customer relationships.
Ability to learn and master new technologies.
Detail oriented and customer focused.
Software implementation background or experience working for a software company.
Have some experience in Oil & Gas Upstream Planning, Reserves Management and/or Economics.
Ability to develop trust with clients, including technical staff and management.
Other
Eligible to work in Kuwait. The selected candidate will work at the client offices.