Business Acumen: Maintain a working knowledge and understanding of the business to ensure alignment between business strategy and HR practices. Proactively anticipate and respond to the needs of the business.
Communication: Effectively influence and communicate (verbally & written) when interacting with associates, and all levels of leadership.
Customer Service: Be responsive, demonstrate strong business acumen, and maintain excellent customer satisfaction levels regarding HR support.
Change Management: Work with the business to proactively assess, plan for and navigate the organization through change to achieve desired business results. Support leadership and operational changes by partnering with HR Management and/or Learning & Development to implement organizational development and effectiveness initiatives.
Workforce Planning/Staffing: Meet with the Management team to understand business goals and anticipate future staffing needs. Plan appropriately to ensure staffing levels are met. Proactively strategize with management to recruit new hires based on. Source, interview, and select external candidates up to Supervisory level. As appropriate, administer internal recruitment and selection process. Proactively develop and implement alternative staffing sources.
Associate/Labor Relations: Promote a positive work environment by managing conflicts through timely and effective resolution. Conduct internal investigations (as assigned) to include case intake, preparation, and witness and subject interviews, and complete investigation reports. Present case findings for final recommendation.
Support Associate Relations & Labor Relations by administering and advising all levels of associates on company policies, procedures, and benefit programs. Provide counselling and recommend resolution for issues. Ensure Open Door, diversity and other values related issues are resolved effectively. Conduct interventions, fact-findings and resolve conflicts as they arise. Counsel
Learning & Development: ensure the effective training and development of supervisors and associates on the floor. Conduct new hire orientations as needed. Provide coaching, facilitate discussions and make recommendations on development needs.
Job Types: Full-time, Permanent
Ability to commute/relocate: