ORCHID SHIPPING LLC Hiring for Import/Export Customer Service at Dubai, UAE Full Time

Employment: Full Time

Leading Freight Forwarder / NVOCC/ Customs House Broker, with Head office in Dubai, is seeking a highly motivated and organized individual to cover all aspects of Import and Export Operations for air, ocean road shipments, for its Dubai office.

Responsibilities Include but are not Limited to:

• Preparing daily activities including: Customs clearance, answering emails, preparing delivery orders and coordinating the pickup and delivery of cargo.

• Preparing quotations / Inside Sales.

• Working with Agents, carrier, co-loader to procure and negotiate rates.

• Receiving, reviewing, and processing import/export documentation for an assigned base of accounts.

• Processing documents through the system and interface and providing updates and communications for internal and external customers to produce timely and compliant transactions.

• Coordinating the release of goods from the carrier Customs, Ports or other governmental agency examinations that may be required.

• Tracing key transaction information such as HBL, commercial invoice, and other required documents to determine if record is available.

• Learning and applying UAE Government regulations (ie. Customs clearance).

• Coordinating shipments with Consignees and Brokers.

• Corresponding with overseas agents and clients.

• Working with steamship line /airlines/trucking companies to obtain quotations and handle the movement of freight.

• Developing and maintaining excellent customer service to internal and external customers.

• Handling the files from A to Z.