Role Objectives:
The Data Analytics Manager is responsible for the efficient and secure operation of data analytics in Oman Air. The manager will serve as a strategic champion to the data and Analytics department; and collaborate on building/maintaining ETLs, pipelines and automation to facilitate prompt action on business performance accurately, scalably, and with minimal manual upkeep. The Data Analytics Manager oversees the design, development, and maintenance Business Intelligence (BI) dashboards and analytics projects aligned with Oman Air’s transformational objectives.
Responsibilities:
1. Develop, implement, and monitor Oman Air’s data activities in line with the overarching digital strategy, providing guidance to the Data Analytics Officers as required. This is crucial to ensure data analytics aligns with the Oman Air’s goals and customer needs
2. Collaborate with various departments to provide data-driven support for decision making, using analytics to identify opportunities for cost savings, revenue growth, and process improvement
3. Oversee the design reporting solutions to provide actionable insights, alerts, statistical data and trend analysis based on strategic needs
4. Run experiments and develop dashboards and data visualizations to communicate results to leadership
5. Facilitate data driven decisions making by delivering high-performance business intelligence reporting, creating interactive dashboards for tactical analytics and adhoc data mining
6. Answer complex business questions via ad-hoc SQL queries to enable business and product owners to make critical decisions
7. Manage and track BI and analytics projects and initiatives against project plans, update and adjust project plans post review where required.
8. Closely oversee the sourcing and maintenance of data required for BI and Analytics projects and initiatives
9. Oversee the design, development, and maintenance of BI dashboards in analytics applications
10. Undertake data requirements planning based on business needs and prepare required data sources
11. Collaborate with relevant departments to assess, gather and document BI reporting requirements that are aligned with business objectives.
Education & Experience requirements:
– 8+ years of IT experience with a minimum of 3 years of experience in a management role focused on data analytics, ideally in the aviation industry
– Bachelor’s degree in Computer Science, Information technology or a related discipline (e.g., Mathematics or Engineering). Post-graduate degree in a relevant field would be an asset
– In-depth technical knowledge of data analysis and BI
– Strong communication and leadership skills and proven leadership abilities, including the capacity to lead functional teams
Skills & Knowledge:
– Proficiency in English (must) and Arabic (preferred) Ideal Experience:
– Proven track of managing data analytics operations and leading BI and analytics applications such as MS Power BI, Tableau, Python, R, MS Azure or equivalent
– Knowledge and experience of coding with at least one leading BI / Analytics programming language such as SQL, Python, R,
– Strong background in vendor management, contract negotiation, and vendor performance evaluation
– Demonstrated ability to provide technical thought leadership in data analytics technologies, staying current with industry trends
– Proven capability to collaborate closely with various teams and departments, understanding their pain points and providing resolutions