As a Hotel Front Office Receptionist, your roles is to be responsible and provide professional and customer-focused service to our guests, ensuring their stay will become a memorable experience.
· Welcome guests upon their arrival and assign rooms
· Perform all check-in and check-out tasks
· Provide information about the hotel, available rooms, rates, and amenities
· Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully furnished to accommodate guests’ needs
· Complete designated cashier and closing reports in the computer system
· Accept and record wake-up call requests and deliver to the appropriate department
Requirements:
· Proven work experience as a Front Office Receptionist
· Opera experience
· Active listening and effective communication skills
· Flexibility to work in shifts
· Strong organization and multitasking skills with the ability to perform well in a fast-paced environment
Job Type: Full-time
Experience: