Nexus Insurance Brokers Hiring for Customer Service/Administration Officer – Life Division Job at Dubai Full Time

We are looking for an experienced Customer Service Officer to join our Life Insurance department.

Based in our Dubai office, you will provide day-to-day administrative support to our financial advisers and our customers by utilising excellent and in-depth knowledge of the products we distribute following our internal /external policies and procedures.

What will you be doing:

• Handle and resolve queries raised by financial advisers and customers
• Evaluate new business and servicing applications
• Assist financial advisers and customer with documentation
• Maintain client and policy data in our internal system
• Interact regularly with product providers and financial advisers, to ensure that customer requests are dealt with
• Coordinate with our compliance department when required
• Demonstrate a “can do” and professional attitude

What we are looking for:

• Prior experience in a customer servicing role in the life insurance industry
• Familiar with insurance providers operating with the local market, their products, and processes
• Must be a team player and use their initiative
• Excellent communication skills both verbal and written
• Be able to multi-task and prioritise workload
• Fluent in English
• Proficiency with Excel, Word and Outlook

Benefits we offer:

• Nexus offers an attractive package including medical cover and group life insurance
• Growth opportunities available