NEOM Hiring for Client relations management Job at Riyadh Full Time

APPLY ON THIS LINK BELOW

https://kfopportunities.tal.net/vx/appcentre-ext/brand-4/candidate/so/pm/1/pl/3/opp/184-Associate-relationship-manager/en-GB

Client Relations Management

Introduction:

Because of its sweeping scope, NEOM offers career opportunities in a wide variety of industries, with development programs that range from internships to coaching for senior staff, enabling our diverse workforce to learn and thrive.

A job at NEOM is a chance to live in the “new future” that we are now building, a multicultural community surrounded by the spectacular nature that makes it such a rare playground. As embodied in the ideals of Vision 2030, we are striving to make NEOM a place of exceptional livability and sustainability, with leading-edge technology and a thriving business environment.

This is an incredible once-in-a-lifetime opportunity for you to join project Neom in its infancy and collaborate with some of the brightest minds from across the globe to build a better future.

We are proud to be recruiting an Associate Relationship Manager.

What is Neom

This is NEOM. – YouTube

NEOM is a vision of what the future will be at a time when the world needs innovative solutions. The aim is to build the first cognitive city where world–class technology is fueled with data and intelligence to interact seamlessly with its working and living population.

Position: Associate Relationship Manager

Division: Sector OXAGON, DevCo

Department: Services, Investor Care Centre

Location: NEOM / Riyadh

Role Purpose:

The Investor Care Center (ICC) was established to provide end-to-end business support services to OXAGON investors throughout their journey of establishing their operations at OXAGON. Target investors include advanced-tech companies, prolific entrepreneurs, and large multinationals, with the intent of creating international champions and trendsetters that have significant long-term value for NEOM and its future generations.

· Reporting directly to the ICSM (Investor care senior manager) the Associate acts as a single point of contact for coordination between investor and Oxagon

· You will assist anything from 5-10 investors and be responsible for their successful onboarding. Investors will vary from start up to multinational corporations

· The associate will be responsible for proactively identifying and communicating onboarding requirements to investors and fulfilling them in collaboration with the Investor Onboarding team.

· This means assisting them throughout the whole journey (support with facilities, obtaining permits to finding contracts)

KEY ACCOUNTABILITIES & ACTIVITIES

§ Act as a trusted advisor and primary point of contact for the assigned portfolio of investors throughout their onboarding journey. Provide the investor with the necessary support for their onboarding.

§ Maintain the investor data on the CRM database. As applicable, gather and validate relevant inputs on the investor through handover sessions with Tenant Attraction teams or Area Leads.

§ Consolidate and manage all communication exchanges between investors and relevant OXAGON/NEOM teams and ensure prompt relay of information to investors

§ Work with investors and other ICC onboarding teams to identify the onboarding requirements and build a suitable onboarding project plan in collaboration with the Investor Onboarding PMO Associates. Obtain sign-off on the needs and schedule from the Investor Onboarding Manager and the investors’ teams.

§ Relay service requests to the Inquiry and Complaints Management Associate to log the request. Co-develop an execution plan with the Investor Onboarding PMO Associates to initiate service delivery. Integrate the timeline into the broader onboarding project plan and follow up to ensure timely delivery.

§ Coordinate with the Inquiry & Complaints Management Associates to log and manage the resolution of investor complaints.

§ Liaise with the Resource and Market Access Associates to ensure investors are connected to the suitable suppliers and service providers: engineering, architecture, banking, legal, etc.

§ Provide feedback to the Investor Onboarding Manager on internal processes for ICC’s scope of onboarding and service delivery activities and suggest developments to improve operational efficiency.

BACKGROUND, SKILLS & QUALIFICATIONS

§ Qualification in Project Management or equivalent

§ Experiencing in onboarding, liaising, and managing investors

§ Has experience working in any of OXAGON’s target industries

§ 4 or more years of experience in a client-facing relationship management role.

§ Strong stakeholder management and networking capabilities.

§ Excellent written and verbal communication skills, proven ability to communicate effectively

§ A relationship builder who inspires trust and confidence with internal and external stakeholders.

§ Team player able to work in a highly matrixed organization.

§ Able to perform to high standards in a high-pressure, demanding environment.

§ Government Affair experience (desirable)

Qualifications

§ Degree and related professional certification. MBA or related preferred.

Job Types: Full-time, Permanent

Salary: From ﷼12,000.00 per month

Application Deadline: 21/10/2022