Job Location
Doha,
Qatar
Experience
7 to 10 years
Qualification Level
Graduate
Job Function
IT – Software
Skillset
AML, Technical Support
Jobseeker Nationality
Jobseekers from any country
COMPETENCIES, KNOWLEDGE AND EXPERIENCE
Educational Qualifications:
• University graduate or preferably Master degree in computer sciences.
Experience:
• About 7-10 years of related experience of which a minimum of 3-5 years should be in a similar position / responsibility, preferably in similar Industry entailing responsibilities of project leader.
Behavioral Competencies
• Motivation
• Talent Focus
• Adherence to process, system and schedule
• Feedback, motivating, mentoring and coaching
• Adaptability
• Communication skills
• Creativity
• Collaboration
• Perspective
• Project planning
• Negotiating
• Performance measurement
• Risk management
• Communicating
• Problem solving
• Decision making
• Team building
Technical Competencies
• Customer relations
• Perspective
• Project planning
• Negotiating
• Performance measurement
• Risk management
• Communicating
• Problem solving
• Organizational effectiveness
• Decision making
• Team building
• Planning/ organizing
• Controlling
• Stress tolerance
• End-customer orientation
• Analytical skills
• Leadership qualities/ managing people
• Guidance/ managing performance
• Sensitivity
Role Objective
The tech support is responsible for planning and executing projects, assigning the project tasks to the sub-ordinates and the support staff. The position is responsible for timely completion of all the tasks related to the project and ensures that the targeted goals & objectives are achieved. Carry on day to day activities related to assigned projects and tasks. Reports back the status to the Head of unit
Detailed Roles and Responsibilities:
STRATEGIC
• Participate in evaluation of products/services, documenting requirement specifications
• Develop project plan tasks and milestones.
• Responsible for local payment systems like (QATCH, TERMS, WPS)
• Responsible for the electronic clearing cheques application ECC, ONUS and PDC systems
• Responsible for the Compliance and Anti money laundering systems Norkom for HO and international branches.
• Responsible for Annual General meeting and Dividend distribution system for share holders, rights issue and IPO.
• Coordinate with respective users during project life cycle
• Resource planning and tasks assignments
• Ensure the timely delivery of the project deliverables
• Assist and update the manager on the project achievements and status of the project
• Plan and Interact with the software vendors
• Responsible for Regulatory Reporting Projects (Local & International Branches)
• Responsible for Core Banking Interfacing Sub-Systems
• Responsible for MIS Infrastructure & enhancements
• Provide functional support to Operations and other departments in their day-to-day Business activities.
OPERATIONAL
• Responsible for smooth operations of local payment systems like (QATCH, TERMS, WPS)
• Responsible for the smooth operations of electronic clearing cheques application ECC, ONUS and PDC systems
• Responsible for the smooth operations of Compliance and Anti money laundering systems Norkom for HO and international branches.
• Responsible for smooth operations of Annual General meeting and Dividend distribution system for share holders, rights issue and IPO.
• Tracks performance of consultants and takes appropriate action.
• Ensures that there are clear communication paths within the project team and the Bank and supplier.
• Acts as main point of contact between the supplier and the Bank.
• Produces and monitors financial reports including entry and maintenance of all actual time and expense against the master plan.
• Day to day management of supplier staff assigned to the project.
• Quality Assures the work of supplier staff assigned to the project.
• Encourages the transfer of product knowledge and skills to the appropriate staff within the Bank.
• Develop and maintain good relationships with internal stakeholders in Bank to facilitate functional operational needs.
• Maintain highest standards of professional conduct, ethics and integrity in the provision of services in the function.
• Ensure high standards of confidentiality to safeguard commercially sensitive information.
• Coordinate with the Department Head and provide timely and accurate information to the external and internal auditors and the Compliance function as and when required.
Terms and conditions
Joining time frame: 2 weeks (maximum 1 month)
Should you be interested in this opportunity, please send your latest resume in MS Word format at the earliest