Skills
Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Researching and acquiring high level of knowledge of product to properly support issues and inquiriesKeeping records of customer interactions, transactions, comments, and complaints.Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Ensuring customer satisfaction and providing professional customer support.Communicating with consumer rights and governmental bodies.
Job Details
Job Location
Dubai, United Arab Emirates
Company Industry
Internet & E-commerce
Company Type
Employer (Private Sector)
Job Role
Customer Service and Call Center
Employment Type
Full Time Employee
Monthly Salary Range
Unspecified
Number of Vacancies
2
Preferred Candidate
Career Level
Mid Career
Years of Experience
Min: 1 Max: 2
Residence Location
United Arab Emirates
Degree
Bachelor’s degree / higher diploma