Montreal Naif Hotel Dubai Hiring for Concierge Job at Dubai Full Time

Our company is in search of a friendly and professional concierge to manage all client services. We’re searching for an experienced individual who can provide high-quality service to all our clients and understands the worth of superb customer service.

Responsibilities:

• Upon request of clients, make reservations at local establishments such as restaurants, businesses, hotels, and other entertainment venues.
• Complete exchanges and returns in a timely and professional manner.
• Help with the organization of on-site events including weddings, business fairs, and corporate meetings.
• Greet clients when they enter the building and guide them to their designated areas.
• Process important queries and manage customer expectations in a polite and friendly manner.
• Keep track of frequent clients and create a tailored experience based on their personal needs.
• Answer telephones and monitor the switchboard.

Requirements:

• Minimum of 2+ years of client-facing experience.
• Basic computer literacy skills and talent for technology.
• Advanced written and verbal communication skills.
• Excellent knowledge of local attractions and establishments.
• Polite, friendly, and self-assured attitude.
• Skills in multitasking and good time-management.

Job Types: Full-time, Permanent

Salary: AED3,500.00 – AED4,000.00 per month

COVID-19 considerations:
All customers are required to wear a mask, curbside pickup available, common surfaces are sanitanized regularly, vaccination requirements, etc

Ability to commute/relocate:

• Dubai: Reliably commute or planning to relocate before starting work (Required)