Mobilink Microfinance Bank Ltd Hiring for Relationship Officer– Deposit Banking at Dera Ismail Khan District, Khyber Pakhtunkhwa, Pakistan Full Time

• Responsibilities:
• Responsible for execution of customer acquisition process in order to build a healthy portfolio for liability growth and cross sell targets of the team.
• Ensure to build up a CALSA / TD customer portfolio within agreed time period.
• Ensure overall assigned portfolio targets are achieved product wise CALSA / SA / TD on weekly/monthly/quarterly and annual basis.
• Take onboard Free Lancers / Brand Ambassador to make a deposit mobilization team of 25 head counts for retail deposit marketing.
• Ensure targeted percentage of portfolio mix i.e. between CASA and Term Deposit is achieved.
• Achieve fairly priced deposit to support retail deposit growth on the back of multiple accounts.
• Establish and maintain good relationships with key potential clients, and develop these into successful, ongoing business relationships.
• Ensure the objectives are met within Bank policies, procedures, strategies and maintain coordination with internal units of the branch.
• Ensure deposit mobilization and NTB Account Opening run rate on daily basis.
• Understand the problems and challenges of clients and seek help from RM/BM to better address those needs.
• Seek opportunities to cross-sell or upsell to existing clients.
• Monitor and assess the activities of our competitors to proactively satisfy and retain MMBL clients.
• Provide excellent service to maintain a positive reputation for the business.
• Resolve any customer complaints promptly and professionally.
• Any task/ assignment assigned by Line Manager to be completed in efficient and effective manner.

• Requirement:
• Hold a Bachelor’s degree from a reputable Institution in business administration, commerce, accounting, marketing, economics, finance or equivalent.
• A good understanding of Deposit products and its workability. Must possess knowledge about CASA & bilinear fundamental to achieve CASA growth.
• Preferably have a minimum of 1-year relevant work experience in sales, management, and operations experience within the retail/consumer banking or any other industry.
• Fresh Graduates/Master’s degree holders of A Class Universities / Colleges having sales aptitude & passion.

• Essential Skills:
• Skilled in direct sales
• Understanding of Customer behavior and distribution
• Ability to work under pressure
• Presentation skills
• Customer focused
• Socialization ability
• Proficient in MS office
• Self-motivated & career oriented
• Ability to work in a team
• Ability to work under pressure

• Desired Skills:
• Knowledge of MMBL’s products/processes and policies.
• Understanding of compliance and regulatory requirements for each of the products Statements in this document are intended to reflect, in general, the role and responsibilities of the position, but are not to be interpreted as totally inclusive.

Job Specifications

• Academic Qualification: Hold a Bachelor’s degree, MBA preferable
• Area of Specialization: Marketing, Accounting and Finance
• Computer Proficiency: Proficient with Microsoft Word, Excel and PowerPoint
• Other Details/Skills: Excellent communication and negotiation skills

Job Locations:

• Dera Ismail Khan Branch (01)