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MILLENNIUM CENTRAL DOWNTOWN Hiring for Night Manager Job at Dubai Full Time
Job description
Job Description:
- Manage and monitor activities of all employees in the Front Office department making sure they adhere to the standards of excellence and to the guidelines set in the employee handbook, hotel policies and procedures, coaching, training and correcting where needed.
- Maintain a professional and high-quality service oriented environment at all times Act as manager on duty for the hotel in the absence of the Front Office Manager dealing with complaints, problem-solving, disturbances, special requests and any other issues that may arise
- Manage the night shift in the department ensuring all employees perform the tasks assigned to them and coordinate Front Office activities with other departments.
- Inform all Overnight staff of nightly activities, group and VIP arrivals as well as special requests and repeat guests.
Job Specification:
- Working knowledge of Opera software (PMS).
- Familiarity with financial and customer service principles.
- Previous experience in a supervisory role.
- Excellent customer service skills
- Outstanding organizational and leadership abilities
- Problem-solving attitude
- Good communication and interpersonal skills
- Up-to-date with hotel industry trends High school diploma or equivalent; bachelor’s degree in hospitality management is a plus
Job Type: Full-time
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (Required)
Job Type: Full-time
Salary: From AED2,000.00 per month
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Hotel: 2 years (Preferred)
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