Mark Williams Recruitment Hiring for Credit Controller at Dubai Full Time

Our client a well established, dynamic Private Entity is headhunting for a Credit Controller role (Fresh Graduates) The position is responsible for managing the credit and collection activities of a portfolio of customer accounts to enhance cash flow, minimize credit risk exposure and limit bad debts losses for the Middle East market.

Role:

– Establish and ensure monthly collection goals are integrated with total goals and targets flow to individual collector
– Implement strategies and deploy resources to meet collection targets and objectives
– Drive sustained collections process improvement through the organization by changing behaviours around collections management using six sigma methodologies
– Establish and maintain effective Internal and External working relationships; including Sales, Supply Chain, Customer Service, Finance, Customer Relationships
– Act as Escalation Leader for financial and customer issues
– Ensure team and individual goals on past due improvement are achieved
– Monitor & escalate defined uncollectable accounts; Manage National Legal & Collection Agency Portfolios
– Lead & support business AR specific policies, processes and improvement projects
– Drive involvement of Regional, Market and National Sales management in regular status of portfolios
– Perform customer risk assessments with appropriate policies to limit the dollar value of risk exposure with specific customers
– Ensure collection processes are documented and followed in compliance with SOX requirements
– Develop succession planning for team, identifying training requirements and milestone targets
Support internal and external audits as required
– Provide meaningful commentary as part of monthly requirements for bad debt and top overdue reporting

Requirements:

– Bachelor’s degree in Business Administration or equivalent
– Strong verbal and written communication in English
– Previous experience in collections or customer facing role
– Robust competency in Microsoft Excel, Word
– Knowledge in working with database applications and ERP systems e.g., SAP, IScala
– Ability to influence internally with key stakeholders and externally with customers