Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events
The Pool Assistant Manager contributes to the operational and financial aspects of the pool restaurant operation. He/she offers support to the Restaurant Manager in overseeing the overall organization, insuring the implementation and consistency of the company standards.
Responsibilities include but are not limited too:
· Ensure that restaurant team have good knowledge of food and beverage and take responsibility for the delivery of this knowledge to the guest.
· Ensure that all staff arrive for and finish shifts at correct time.
· Develop strategies to ensure staff are correctly managed and staff problems can be remedied.
· Ensure that tables are arranged and set up accordingly.
· Ensure that service stations are correctly arranged and set-up.
· Ensure that all staff are familiar with correct billing procedures.
· Arrange daily meetings for staff/attend daily meetings.
· Attend all training sessions arranged by MO.
· Ensure up-to-date training materials are circulated to relevant staff.
· Ensure small groups of VIP guests are catered for according to MO standards.
· Ensure correct quality and presentation of all dishes and drinks is being communicated to staff.
· Conduct and attend all meetings in absence of managers.
· Ensuring that outlet operates efficiently and profitably while maintaining standards. in terms of food, service, health & safety and reputation.
· Supervise F&B service by directing and guiding his/her colleagues
· Ensure that the restaurant area is adequately staffed during his/her shift and to notify his/her superior of any shortages in line with budgeted targets.
What’s in it for you? Exciting benefits you can expect as a Pool Assistant Manager: