“Transform your expertise into valuable solutions with Damco Freight Forwarding”. Damco is at the forefront of offering competitive, honest and reliable freight forwarding solutions. At all times we remain close to the beating heart of our customers no matter how big or small they are. With over 2,000+ people in over 40+ countries, we operate as a family network and are known for uncomplicating the complicated to provide effective and valuable solutions for our customers. For more information: https://www.damco.com
At Maersk, you’ll be part of a global team motivated by bringing food and commodities to people in every corner of the world. We do this through close partnerships with our valued customers, who trade everything from seafood and fruits, to clothes, electronics and cars! No matter our role in the Region our end goal is to simplify the lives of our customers. This is done through seamless processes, best in class digital solutions, and great customer service! Our diverse team of passionate and dedicated colleagues are empowered and supported to grow by their leaders. We all have our customers in mind, in every action of our daily work life, and this is truly the key to reaching our target! An exciting career opportunity in an international, challenging business setting characterised by high pace and diversity. You will get to focus on creating valuable relations with current and new customers and work with highly-professional teams in an environment where you will be valued, recognised and well-rewarded.
– Execute all operations tasks on time and on plan to support our Customers success – Proactive in identifying issue and mitigating them, ensure issues raised are resolved quickly.
– Closely collaborate with other teams within and across CSO/DOC – Act as the first point of contact for suppliers
– Manage the shipment/ file from booking to invoicing in accordance with agreed processes and IOP/SOP
– Prepare all required documentation timely and accurately – Proactive communication with customer/suppliers in case of exceptions
– Resolve operational issues / escalations quickly and effectively – Maintain CM1 through cost avoidance during the ‘file’ lifecycle – Execute all operational finance process in accordance with customer and company guidelines – Update all systems and milestone timely and accurately
– 1-2 years experience in shipping & logistics – Customer Centricity
– Composure
– Perseverant & Action Oriented
– Collaboration and Influencing
– Problem solving
– TMFF System knowledge
– MS Office System knowledge
– My Damco System knowledge
– Lean/OPEX knowledge
– End-2-End process knowledge – XXX (add in Ocean, Air, SCM, etc)
– Product Knowledge – XXX (add in Ocean, Air, SCM, etc)
– English written and spoken