Leen’s by The Surf Cafe Hiring for Senior Waiter Job at Dubai Full Time

As a Waiter/ess, your role will be to serve guests requirements to their satisfaction, efficiently and courteously to the Leen’s Service Standards.

The main duties and responsibilities of this role are:

• Identify customer needs and expectations correctly, including those with special needs, and provide appropriate products, services or information
• Meet all reasonable needs and requests of customers within acceptable enterprise time frames
• Identify and take all opportunities to enhance the quality of service
• Recognize customer dissatisfaction promptly and take action to resolve the situation according to individual level of responsibility and customer feedback/ complaint procedures
• Offer assistance to colleagues when required, to ensure designated work goals are met
• Demonstrate trust, support and respect towards team members in day-to-day work activities
• Conduct communication with customers and colleagues in a polite, professional and friendly manner
• Seek assistance from other team members, supervisors and managers when required
• Have a working understanding of all Food and Beverage Restaurant and Bars in order to properly direct and advise guests
• Anticipate customer needs and expectations correctly, including those with special needs, and provide appropriate products, services or information
• Meet all reasonable needs and requests of customers within acceptable enterprise time frames
• Identify and take all opportunities to enhance the quality of service (up selling, guest recognition, resort knowledge)
• Recognize customer dissatisfaction promptly and take action to resolve the situation according to individual level of responsibility and customer feedback/ complaint procedures
• Offer assistance to colleagues when required, to ensure designated work goals are met

Expected Start Date: 11/01/2022

Job Types: Full-time, Permanent

Salary: From AED3,000.00 per month

COVID-19 considerations:
All Candidates must be vaccinated.

Experience:

• server: 3 years (Required)

Work Remotely:

• No