Jumeirah Hiring for Team Leader – Kids Club – Jumeirah Muscat Bay (Pre-Opening) Job at Muscat Full Time

About Jumeirah

Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different™ brand promise.

Its award winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated dining destinations and surprising architecture and design at the heart of every guest experience.

Today, Jumeirah operates a world-class portfolio of 23 properties across the Middle East, Europe and Asia and employs over 8,000 colleagues, representing over 106 nationalities.

As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments.

Jumeirah Muscat Bay Resort lies 15 minutes south of the city centre and 40 minutes from Seeb International Airport. The overall development will include a 1,200 square meters Talise Spa, a diving centre, a wide range of sports and leisure facilities, a selection of restaurants, bars and cafes and a kids club. The resort will also include conference and banquet facilities to cater for Oman’s growing attraction as a destination for conferences, meetings and large-scale events. The resort forms part of a larger development that includes 300 high-end residential townhouses and villas, taking advantage of some of the most beautiful, unspoilt coastline in the Middle East.

About the role

An exciting role has arisen for a talented Team Leader – Kids Club/Play Attendant Role to join the pre-opening and SPA department at Jumeirah Muscat Bay Resort. The main purpose of this role is to ensure that the daily services and operation of the Kids Club is maintained at the highest standards.

Your key responsibilities will include:

• To assist in managing and ensuring smooth and efficient operation of the outlet.
• To study, evaluate and suggest improvements for operation procedures
• To assign, responsibilities of subordinates.
• To assist in the operation during busy periods.
• To check work performance of subordinates and their grooming standards.
• To conduct daily staff briefing.
• To write weekly duty schedule.
• To ensure that service standards are in accordance with the Standard Operating Procedures.
• To submit guest/staff incident reports in communication book
• To handle guest complaints.
• To maintain high standards of cleanliness in outlet.
• To issue job requisition/orders and repair and maintenance of outlet.
• To ensure that all employees report for duty punctually wearing their uniform and name badge at all times.
• To ensure that all employees provide a courteous and professional service at all times.
• To supervise the employees within the department, ensuring that the correct standard and methods of service are maintained as stated in the department’s operational manual.
• To ensure that all employees have a complete understanding of the hotel employees rules and regulations.
• To ensure that all employees have a complete understanding of the hotels policy relating to fire, hygiene, health and safety.
• To assist in the training of the employees ensuring that they have the necessary skills to perform their duties with the maximum efficiency.
• To carry out any other reasonable duties and responsibilities as assigned.
• To carry out occasional assignments/project designated by the SPA Manager.

About You

In order to be considered for this role, you should have the below qualifications and experiences.

• Hold a High School diploma or equivalent
  
• To have a minimum of 2 years previous experience in the same field
• To be First Aid Certified
• To be able to work well under pressure

About the Benefits

This position offers a highly competitive salary and package which includes; housing, flight tickets, medical and dental coverage, life and accident insurance, retail and leisure discounts, discounts on Jumeirah F&B Outlets and reduced hotel rates.