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JUMBO MANPOWER SERVICES LLC Hiring for Call center or Customer Service (ARABICspeaking) Job at Dubai Full Time
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Division
Customer Service Division
Department
Touch Point Management – Customer Experience
Age
Preferred 22~25 years
Academic qualification
University Graduate
MS-Office skills
Thorough knowledge of MS – Office
Job profile
1~2 years’ experience in Contact Centre
Attending to Customer calls, Email queries & Conducting surveys
Follow up and Resolving Customer complaints
CC/CX Data Management and Scheduled reporting on CC/CX activities
Coordination – Internal within CSD and External – Service Partners
Management Reporting – KPI and CC/CX Activity & Cost reporting
(CC – Call Center & CX – Customer Experience)
Candidate Attributes
Customer focus mind-set approach with good communication skills
Calm and Composed outlook to be result oriented and resolve complaints
Good Time management and Problem/Solution consultation
Computer skills for Data entry management and Reporting
Languages
Good command of English and Arabic – Written and Oral
Job Types: Full-time, Contract
Salary: AED4,000.00 – AED5,000.00 per month