At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary, while helping them bridge the physical and digital world. Our people have the opportunity to bring their creativity to a workplace that thrives on change. Here, you will be part of a team that doesn’t just embrace what’s exceptional. It creates exceptional.
Position Requirements
Education: High School Diploma as a minimum, Bachelor’s Degree preferred
Experience: Minimum 2-3 years of experience in Customer Service
Knowledge and Skills:
Proficient in English, Arabic is a plus
Proficient in MS Office Applications
Good communication and problem-solving skills
Attention to Detail
Experience in Records and Information Management is a plus
Ability to multi-task, prioritize and manage time effectively
Stress tolerance and the ability to maintain satisfactory work standards under pressure
Summary of Essential Functions
Request Fulfillment (Work Order Create/Close).
Manage Small Accounts.
Lead generation through Business User Communication.
Payment Escalations.
Renew Contracts and Purchase Orders.
Specific Duties, Activities, and Responsibilities
Category: Sales Operations (SO)
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
Requisition: J0034473