InterContinental Hotels Group Hiring for Banquet & Sales Coordinator at Sohar Full Time

Set on an elevated landscape, this non-smoking hotel offers 126 modern well equipped rooms with clear views over a sprawling natural reserve. Surrounded by beautifully manicured gardens, it is a blissful retreat for families, couples and business travelers alike. The hotel is ideally located closest to the UAE border and just 9 kms away from Oman’s commercial hub in the Port of Sohar making it your definite partner for accommodation and successful events in Sohar. Free parking space is also available. The Sohar Airport is just 2 kms away. Crowne Plaza Sohar’s spacious rooms with balconies offer a modern look and feel. All rooms are equipped with a satellite LCD television, tea-and-coffee facilities & free Wi-Fi. A seating area and work desk are also included. Some rooms also include a separate living area. Crowne Plaza offers a memorable culinary experience with the variety of restaurants and bars. Guests can enjoy the best juicy steaks in Oman at The Steakhouse, or visit the quaint Resident Bar & Terrace which serves a wide variety of cocktails. All day dining is available at The Restaurant to ensure an energetic start to the day. The hotel also has a lively Sports Bar with live band entertainment. The hotel features a fabulous 4-lane Bowling Alley, a state-of-the-art Gym, Steam & Sauna rooms. Feel rejuvenated with a massage and make your way to the relaxing outdoor swimming pool.
• Preparation of BEO- Banquet Event Orders and responsible to ensure they are issued and distributed in a timely fashion.
• Prepare all typed materials like proposals, contracts,change forms and all other inter-departmental forms accurately.
• Distribute Daily Events reports to ensure communication to all internal departments throughout hotel.
• Answer banquet and outdoor catering sales inquiries and routing them to appropriate sales manager for handling.
• Monitor all correspondence to ensure it meets with Hotel policy and procedures.
• Respond within 24 hours to any Group, checking space/rates in system and communicating to respective Manager for further follow up.
• Work closely with Banquet Manger to ensure all aspects of the event have been cost effective and serviced both clients and hotel needs.
• Tour, inspect and monitor banquet rooms and presentations.
• Respond to requests for proposals for small meetings / events including set-up, food and beverage needs, rooms and audio visual needs.
• Communicating client requirements in a timely and accurate manner to all internal departments as required, ensuring delivery of superior guest service.
• Ensure accurate follow up and communication both internally and to the guest / client. • Ensure that Opera Sales and Catering / Other Banqueting software are updated daily for all event space bookings.
• Ensure that all accounts are properly updated in the banqueting system.
• Ensure there are enough sales kits available for any customer visit.
• Ensure feedback received from host / guests are passed on to all departments.
• Ensure a positive working relationship between all departments.
• Able to generate various reports from Banqueting systems and excel to track group and event revenue etc.
• Arrange and manage familiarization / educational trips in line with business needs.
• Attending various trade shows and assigned sales trip with accurate follow up report.
• Follow-up with Sales Manager to obtain/confirm all event-related information in a timely manner.
• Maintain valid call objectives and relevant action plans for each key account/key prospect and ensure all follow up is done in timely manner.
• Maintain up-to-date activity and rate information for each account on the banqueting system.
• Maintains high standards of personal appearance and grooming, which include compliance with the dress code.
• Participate in daily business review meeting, sales meetings and management meetings.
• Any other job related to banqueting assigned by the management.
Advanced computer skills – Knowledge of Hotel software / PMS or Sales + Catering software.
Experience: Minimum 1 to 2 years work experience as a Sales Coordinator or Banquet coordinator in a luxury or full service hotel required.