You are the first point of contact for our customers and support them in all questions relating to our projects and products.
You answer inquiries personally and partly by phone and email.
You record technical faults in customer connections and give the customer initial instructions.
You will support the team in all accompanying office activities.
You ensure long-term customer loyalty and satisfaction with your communication skills and enthusiasm.
You support us in the continuous optimization of processes and standards.
You enjoy dealing with people.
You regularly take part in the company’s internal training courses.
You are characterized by a high level of customer orientation and enthusiasm.
Ideally, you have knowledge of telecommunications and / or experience in customer service.
You like to work with IT systems and find your way around quickly.
You work independently and with your cordial nature you are a problem solver for our customers.