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Hybrid Global Technology Solutions Hiring for Call Center Executive at Dubai Full Time
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Roles & Responsibilities
• Handling customer inquiries received by email.
• Handling e-form request related to remittance.
• Handling secured email & redemptions received by CRM.
• Coordinate between call center and concern dept.
• Handling inquiries received by helpdesk email.
• Follow up and implementation of internal process.
• Handling Western Union and express transfer requests
• Handling day to day operations related to ATM & Credit card activation.
• Should be able to create internal process and to implement policies and procedures.
• To prepare MIS on inquiries received via contact us.