Hyatt Centric Jumeirah Dubai Hiring for NIGHT MANAGER Job at Dubai Full Time

Duties & Responsibilities

• Monitors rooms’ standards in general, working through the respective Head of Department to take corrective action where necessary.
• Conducts frequent and thorough inspections of guest rooms and Rooms areas in general together with the Assistant Housekeeping Manager.
• Ensures the strict control of room keys.
• Assists in securing external guest accommodation in overbooking situations.
• Ensures that public areas are clean and up to standard.
• Ensures that all daily arrival V.I.P. rooms, special request rooms, and long stay guest rooms are pre-blocked in advance, that Housekeeping is notified and that each room is prepared with the appropriate welcome amenities.
• Ensures that all V.I.P. and long stay guests are met on arrival by a Front Office Manager or Front Office Assistant Manager.
• Works closely with the Housekeeping and Engineering departments to block rooms as necessary for maintenance.
• Ensures that all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate.
• Assists in making sure that all Touches of Hyatt and the Rooms Top 20 have been implemented.
• Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.
• Works closely with other management personnel in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
• Ensures that the Front Office associates work in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”.
• Ensures that all guest details are entered correctly in accordance with the principles of clean data.
• To be flexible in your job function and perform any other reasonable duties and responsibilities which may be assigned to you, including redeployment to other departments/areas if required, in order to meet business demands and guest service needs.