In this leadership role, the PMO Head will be responsible for establishing and managing enterprise-wide project governance, ensuring successful execution of complex, multi-vendor, cross-functional initiatives aligned with strategic business objectives and regulatory requirements.
The role requires strong command over PMO frameworks (PMP, PRINCE2, Agile, and hybrid delivery models) and proven experience in managing large banking transformation programs in regulated environments.
Responsibilities:
Oversee end-to-end delivery of cross-functional, multi-vendor programs spanning technology, compliance, risk, and business transformation initiatives
Define and enforce project governance models, including stage gates, steering committees, escalation paths, and decision-making frameworks
Ensure effective execution of PMP, PRINCE2, Agile, and hybrid methodologies, tailoring frameworks to suit project complexity and regulatory requirements
Chair and coordinate Steering Committees, ensuring timely decision-making, risk escalation, and executive visibility of program health
Drive robust reporting mechanisms, ensuring timely, accurate, and transparent communication of project status, risks, dependencies, and financials to senior leadership
Manage and coordinate multiple internal stakeholders (Technology, Product, Operations, Risk, Compliance, Finance) as well as external vendors and implementation partners
Oversee vendor performance management, ensuring delivery accountability, SLA adherence, and contract compliance across partners
Proactively identify, track, and mitigate risks and issues across the portfolio to ensure on-time and within-scope delivery
Drive standardization of project management tools, templates, dashboards, and reporting mechanisms (e.g., Jira, MS Project, or equivalent PM tools)
Ensure alignment of all initiatives with enterprise architecture, cybersecurity, compliance, and operational resilience requirements
Requirements
Bachelor’s or Master’s degree in Computer Science, Engineering, Business Administration, or a related field
10-15+ years of experience in project/program management, with at least 5+ years in a senior PMO leadership role
Strong experience in banking or financial services, particularly in large-scale transformation programs
Deep expertise in PMO methodologies including PMP, PRINCE2, Agile (Scrum/Kanban), and hybrid delivery models
Proven track record of managing multi-vendor, enterprise-scale programs with cross-functional complexity
Strong experience in establishing governance frameworks, steering committees, and portfolio reporting structures
Familiarity with banking domains such as compliance, risk, digital banking, core banking transformation, and regulatory reporting systems
Hands-on experience with project management and portfolio tools (Jira, MS Project, ServiceNow PPM, or similar)
Strong leadership, stakeholder management, negotiation, and executive communication skills
Demonstrated ability to operate effectively in regulated environments with strict governance and audit requirements
Certifications such as PMP, PRINCE2 Practitioner, PMI-ACP, or Agile certifications are highly preferred