Hilton Hiring for Beach Club Receptionist at رأس الخيمة Full Time

As a Beach Club Receptionist, you are responsible for assisting the Recreation Manager and your immediate superior in ensuring, administering and checking the day to day operations of the Beach Club..

What will I be doing?

As a Beach Club Receptionist, you will be responsible for greeting guests immediately with a sincere and friendly welcome.

• Assist guests and clients in an appropriate and timely manner.
• Manage customer feedback effectively to ensure issues or compliments are escalated to enable long-term improvements in products and services
• Ensure clients experience is proficient including bookings, payments, and consultation cards.
• Adhere to cash handling procedures
• Interact and communicate effectively with clients, members, team members, guests and management teams.
• Upsell with latest departmental incentives.
• Repost accidents, maintenance issues or other incidents.
• Ensure compliance with all health amd safety regulations.

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by Supervisor based upon the particular requirements of the company:

• Report all the suspicious persons or activities, hazardous conditions etc to security department.
• Attend all mandatory meetings
• Provide general public assistance, instruction and/or guidance for guests.
• Keep work area neat and organized.
• Complete all other duties as assigned by supervisor.

What are we looking for?

A Beach Club Receptionist serving Hilton Brand Hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• High School Graduate or equivalent required
• Must maintain a neat, clean and well-groomed appearance
• Intermediate English language skills
• Basic computer knowledge

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous customer service experience

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Work Locations

Hilton Ras Al Khaimah Resort

Schedule

Full-time

Brand

Hilton Hotels & Resorts

Job

Spa, Health Club, Recreation