Group Lotus Limited Hiring for Charging & Connected Car Manager – MEAI at Dubai Full Time

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Description: 

Charging & Connected Car Manager – MEAI

Dubai

Permanent

Reporting to Head of Aftersales

About Lotus

Lotus Cars is based in Hethel, Norfolk, UK, and is the global headquarter for sports car and hypercar manufacturing operations, the Lotus Advanced Performance Centre and the iconic 2.2-mile test track. Lotus builds world-class high-performance cars, born out of legendary success on the racetrack including 13 FIA Formula 1 world titles and many other championship honours. In July 2021 Lotus unveiled the all-new Lotus Emira, its last petrol-powered sports car and best-of-breed, and in July 2019 it launched the Evija, the world’s first all-electric British hypercar. The latest new model from Lotus is the Eletre. Unveiled in March 2022, it has the soul of a sports car and the usability of an SUV. It is pure electric and represents a clear vision of the future ambition of the company.

The ongoing transformation of Lotus, from a UK sports car company to a global performance car business and brand, is laid out in the company’s Vision80 strategy. It states what Lotus will be in 2028 when we celebrate our 80th anniversary. We welcome talented, creative and motivated people to join us on our journey. We offer you all the advantages of working for a prestigious high-tech automotive company. You will find a purpose-built facility; with all the tools and equipment you need to do an outstanding job. You will benefit from our fast-paced learning environment and our track record in designing and manufacturing thoroughbred sports cars over the last seven decades.

About the Role

Lotus is recruiting for a Charging & Connected Car Manager to join the new Lotus regional team responsible for Middle East and Asia Pacific on a permanent basis. Reporting to the Head of After Sales, the Charging & Connected Car Manager will be responsible for leading and managing the Over-The-Air process in the company and ensuring that all vehicles are updated with the latest software and firmware in a timely and efficient manner. The role will closely interact with Engineering, Quality and Sales & Product marketing entities departments across the globe.

Key responsibilities include:

• With the support of dedicated teams, develop and implement OTA strategies, processes, timelines and tools that meet the needs of the company and its customers
• Collaborate with Engineering, Quality and Sales & Product marketing teams in the definition of the best OTA strategies to be deployed on the vehicles to solve issues and improve the product
• Oversee the OTA project management and prioritize tasks based on their importance and urgency
• Ensure that all OTA updates meet quality and security standards on the vehicles and are properly documented
• Collaborate with software and hardware teams to identify, diagnose and resolve OTA related issues
• Communicate regularly with internal stakeholders, customers, and partners about the status of OTA updates and their impact
• Identify, create and manage relevant internal OTA meetings, committees and attend, on behalf of the company, relevant meetings and committees

Knowledge, Skills and Experience

Essential:

• Bachelor’s degree in Computer Science, Software Engineering, Automotive Engineering or a related field
• Minimum of 5 years of experience in OTA software updates or in a related fields like operation phase management, release management, change management etc.
• Strong project management skills and ability to coordinate cross-functional teams
• Proficient in OTA tools, processes and technologies, including server and cloud infrastructure
• Knowledge of software development and testing methodologies
• Proven EV technical experience and know-how
• Extensive knowledge of (automotive) diagnosis tools, DTC and reports
• Confident in managing data and create reporting
• Excellent problem-solving and analytical skills
• Strong written and verbal communication skills in English
• Ability to work in a fast-paced environment and handle multiple projects simultaneously
• Excellent intercultural competence
• Field based within Dubai
• Must be prepared to travel
• Must hold a full, clean driving licence

Desirable: 

• Able to speak Arabic, Chinese is a plus

We reserve the right to close this role early if a high volume of applicants is received.