About the Role
We are looking for a skilled and highly motivated IT and Technical Support Engineer with strong expertise in networking, SQL databases, and ELV (Extra Low Voltage) systems. The successful candidate will be responsible for troubleshooting, maintaining, and optimizing network infrastructure, supporting SQL databases, and ensuring the smooth operation of ELV systems. The role requires both a solid understanding of IT and networking concepts, as well as practical experience in database management and ELV system configurations.
Responsibilities
Monitor ELV system performance and ensure they operate optimally, identifying and rectifying potential issues proactively.
Networking Support:
Implement and optimize network designs and configurations to enhance performance and security.
SQL Database Management:
Troubleshoot database performance issues, optimize queries, and assist with data recovery when needed.
System Monitoring & Troubleshooting:
Use diagnostic tools to isolate and resolve issues related to hardware, software, and network infrastructure.
Documentation & Reporting:
Prepare regular system performance and incident reports for internal teams or clients.
Collaboration & Training:
Assist in the preparation of manuals, user guides, and standard operating procedures.
System Security:
Monitor and manage security protocols to prevent unauthorized access to networks and databases.
Problem-Solving and Escalation:
Qualifications
Bachelor’s degree in Information Technology, Computer Science, Electrical Engineering, or a related field (or equivalent practical experience).
Experience:
Familiarity with system integration, database management, and IT support practices in a corporate environment.
Technical Skills:
Knowledge of operating systems (Windows) and server management.
Certifications (Preferred but not required):
Personal Attributes
