Four Seasons Hiring for Spa Receptionist Job at Kuwait Full Time

At Four Seasons we consider life and work to be richer when we truly connect with the people and the environment around us.

Our family members are masters at their crafts – a gardener can become an artist, a manager a conductor, a chef an inventor. We look for employees who share the Golden Rule: people who, by nature, believe in treating others as we would have them treat us. We look for our people to characterize a shared passion for excellence and to infuse that enthusiasm into everything they do.

About Four Seasons

Founded in 1960, Four Seasons continues to define the future of luxury hospitality with extraordinary imagination, unwavering commitment to the highest standards of quality, and the most genuine and customized service. Currently operating 116 hotels and private residences in major city centers and resort destination in 43 countries, and with more than 60 projects in development, Four Seasons consistently ranks among the world’s best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.

As the leader in branded residences since 1982, Four Seasons currently operate 38 residential properties around the world and 80% of the projects in our pipeline contain a residential component.

Main Duties/Description:

Greetings the guest in an efficient and friendly manner, using guest name whenever possible.

Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists customers in all inquiries in connection with hotel services, hours of operations, in-house events, directions, etc.

Responds to all guest requests in an accurate and timely manner.

Interaction with guest will be in person and by phone.

Utilizes a variety of computer systems to check guests in and out, select and block therapist for arriving guests.

Accepts reservations, changes and cancellations.

The ability to read and update the daily log and communicate relevant information to the staff.

The ability to process outgoing mail.

The ability to process all charges.

The ability to set up and handle gift certificates.

The ability to provide assistance to guests and members about the retail merchandise.

The ability to utilize the telephones according to Four Seasons standards.

The ability to respond properly in any hotel emergency or safety situation.

The benefits offered by Four Seasons Hotel Kuwait include:

Full board shared living accommodation in a high quality, well-resourced compound

Complimentary nights at FS Hotels worldwide

Regular social and sporting events

Paid home leave tickets

Quality employee meals

Free transportation to and from work