Four Guys Technical & Cleaning Services LLC Hiring for Customer Service Officer Job at Dubai Full Time

NATIONALITY: FEMALE ONLY

Position: Customer Service Officer

Location: UAE, Dubai

Reports to: Operations Manager

Position Type: Entry Level

Experience: FRESH Graduate OR High School Degree in Computer Science

Training: Candidate will be given Thorough Training Theoratical and handson to be efficient on job along with Compnay Process & Procedure.

Brief:

Provide Outstanding Customer Service to all the Clients and Maintaine the Good Relation by using Good Communicationa and Convincing Skills including Scheduling, Tracking work requests, Follow-ups with team, fast email response time, fast reporting, record keeping making sure Clients are happy.

Job Description:

Customer Service

· Answer queries by internal employees and clients via Telephone and emails

· Prepare quotations for client as per the requirement from technical supervisors

· Responsible to respond to all client emails and calls as per SLA

. Preparation of Completion Reports on daily basis for the completed Works

. Maintain Daily Scheduliing of the team in coordination with clients

. Conduct Follow-ups with Ground Team and office staff for related daily tasks

. Maintain proper track record for all the emails and documentations for future use

. Maintain very good Communications with clients and team via email and telephone

· Maintain and update company databases by entering data in company software

· Organize a filing system for important and confidential company documents

· Maintain a company calendar and schedule appointments

· Maintain and update company databases by entering data in company software

· Organize a filing system for important and confidential company documents

· Maintain a company calendar and schedule appointments

· Must be able to work under pressure and on strict deadlines

Eligibility Criteria (qualification, experience and skills): Minimum High School Degree

Skills- Job Generic:

· Proficient in communicating effectively with strong analytical and communication skills

· Excellent Email Writing Skills & Computer Operating Skills

· Must be able to work under pressure and on strict deadlines

Job Type: Permanent

Salary: AED2,500.00 – AED2,900.00 per month

Application Question(s):

• Can you Join in 10 Days Time or Before?

License/Certification:

• Visit Visa? (Required)