Falkenherz FZ LLC Hiring for Luxury Travel Consultant (private jet charters) Job at Dubai Full Time

We are a private jet charter sourcing company actively looking for an experienced and self-driven ‘Luxury Travel Consultant’ to join our dynamic team! Candidates with excellent communication skills and command over English language may only apply.

JOB DESCRIPTION
To excel in this role, you should have a passion for travel and customer service, as well as a wealth of practical experience and knowledge of the Luxury Travel industry. Your key responsibilities will include:

• Handling inbound charter sales calls and generated leads, and proactively managing private jet charter requests from initial qualification to retention of clients

• Respond to incoming inquiries via chat and phone call in a timely manner, adhering to the company’s target turnaround time of 30 minutes

• Maximizing sales of all travel-related services while upholding exceptional levels of customer service, and fostering repeat and referral business

• Exhibiting excellent English communication skills, both written and verbal, with proficiency in a second language being an asset (a plus but not a requirement)

• Offer proactive key account management to esteemed clients in the EMEA region, providing 24/7 exceptional customer support throughout their private jet booking experience

• Upsell the Elite membership program to potential prospects, and offer additional travel concierge services as needed, including excursions, activities, luxury accommodations, and restaurant reservations

• Meeting individual and team KPIs, and persuasively negotiating agreements and commitments with clients

• Conducting research and analysis of different travel destinations and customer preferences to inform itinerary design and recommendations

• Collaborating with other departments to ensure the highest level of customer satisfaction

IDEAL CANDIDATE:

• Demonstrated aptitude and passion for sales & customer service, preferably with a successful track record in the Luxury Travel role

• Strong persuasiveness and ability to influence others

• In-depth knowledge of major global destinations and global luxury events

• Positive, resilient, and proactive attitude

• Excellent English communication skills, both written and verbal, and a willingness to engage in conversation with clients

• Organized and disciplined approach to managing workload

• Enthusiasm for travel, tourism, and travel technology, with a keen awareness of current trends in the Aviation and Travel industry

Job Types: Full-time, Permanent

Salary: AED8,000.00 – AED10,000.00 per month

COVID-19 considerations:
We follow the local authority’s guidelines on account of COVID 19 precautions.

Experience:

• Luxury Travel Consultant: 5 years (Required)

Language:

• English Fluently (Required)

Expected Start Date: 06/02/2023