Exquitech Hiring for System Administrator Job at Riyadh Full Time

– Identifying hardware and software solutions.
– Troubleshooting technical issues.
– Diagnosing and repairing faults.
– Resolving network issues.
– Installing and configuring hardware and software.
– Speaking to customers to quickly get to the root of their problem.
– Providing timely and accurate customer feedback.
– Talking customers through a series of actions to resolve a problem.
– Following up with clients to ensure the problem is resolved.
– Replacing or repairing the necessary parts.
– Supporting the roll-out of new applications.
– Providing support in the form of procedural documentation.
– Managing multiple cases at one time.
– Testing and evaluating new technologies.
– Conducting electrical safety checks on equipment.

Requirements:
– A bachelor’s degree in computer science, information technology, or similar.
– 2-3 years of experience as an IT support specialist.
– Exceptional ability to provide technical support and resolve queries.
– In-depth knowledge of computer hardware, software, and networks.
– Ability to determine IT needs and train end-users.
– Proficiency in IT helpdesk software.
– Experience in documenting processes and monitoring performance metrics.
– Ability to keep up with technical innovation and trends in IT support.
– Exceptional interpersonal and communication skills.

Job Type: Full-time