Euro International (Franchise of Pakistan Currency Exchange Company) is looking for Front Line Associates in Rawalpindi. As a front line associate you will be responsible for welcoming our customers at Exchange, finding out how we can help them and providing them with the products from our range of services which meet their needs. You will also be asked to process transactions and carry out work in our back office.
Sound interesting? Here are some specifics:
· Responsible for the processing of all transactions efficiently
· Strong product and system knowledge
· Professionally deals with customers enquiries in a timely manner
· Resolve and follow up on pending transactions escalating where needed
· Ensuring all transactions are performed in accordance to company’s Compliance Rules
What you will need to succeed:
· Customer service experience in a money transfer operation would be an advantage
· Excellent customer service skills
· Experience in cash management
· Strong communication skills –able to listen and to act upon what you hear
· Problem solving – identify best products to meet customer needs and resolve any problems that may arise
· Fluency in more than one language (English required)
· Proficiency with software such as MS Word, MS Excel, MS Access
Job Type: Full-time
Salary: Rs30,000.00 – Rs35,000.00 per month
Education:
Experience:
Application Deadline: 07/01/2023
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