Autonomously carries out the run and maintain of Virtualization Infrastructure services using VMware and Hyper-V products and Citrix product.
Has 10+ year in the Virtualization and Citrix domain.
Has technical knowledge of multiple Infrastructure domains such as (servers, Citrix, virtualization, Linux, Windows, database, storage, network etc.)
Has sound interpersonal skills to communicate with others (verbally and written).
Has the technical knowledge to provide quality assurance service to Infrastructure domain (review and enhance current ITIL processes, trend analysis and improvements)
Has at least one up to date advanced professional certification in VMware and/or Citrix.
Has a Bachelor’s Degree in Computer Science, related engineering field, or equivalent.
Has at least one professional certification in Citrix.
Following existing processes such as Incident handling, Change Management, Root-cause Analysis, Event Management, Assets Management, High availability and DR support.