Job Outline
Qualification
Experience
Minimum 3 years airline sales and contact centre experience.
People management, coaching and people development.
Knowledge/skills
Working knowledge of contact centre and airline industry procedures and methodology.
Excellent knowledge of fares and ticketing, Skywards and MARS reservations systems and Emirates products and services.
Excellent interpersonal, telephone and customer service skills.
Ability to work in a busy sales team environment.
Selection skills training.
PC based skills to operate Windows package such as Microsoft Word/Excel/E-mail.
Salary & benefits
Join us in Dubai and enjoy attractive salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world.
You can find out more information about our employee benefits in the Working Here section of our website www.emirates.com/careers. Further information on what it’s like to live and work in our cosmopolitan home city, can be found in the Dubai Lifestyle section.
