Develop and implement IT strategies and initiatives aligned with the company’s objectives.
Lead and mentor the IT team, providing technical guidance and support.
Oversee the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems, including servers, PCs, operating systems, software applications, and peripherals.
Manage IT projects, ensuring they are delivered on time, within budget, and meet quality standards.
Collaborate with executive management to assess and address the company’s technology needs.
Develop and maintain security and disaster recovery plans for IT systems.
Manage vendor relationships, negotiate contracts, and ensure service level agreements are met.
Stay updated on the latest technology trends and developments, evaluating their relevance and potential impact on the organization.
Participate in budget planning and monitor IT expenses.
Ensure compliance with data protection regulations and cybersecurity best practices.
Provide user support and resolve technical issues as needed.
Conduct regular performance evaluations of IT systems and infrastructure.
Create and maintain documentation of IT systems, processes, and procedures.
Identify and implement process improvements to enhance the efficiency and reliability of IT operations.
Collaborate with other departments to integrate IT systems and support their technology needs.
Required Qualifications
Bachelor’s degree in Computer Science, Information Technology, or related field.
Proven experience in managing IT teams and projects.
Strong understanding of IT infrastructure, cloud services, and cybersecurity.
Excellent leadership and communication skills.
Expertise in IT governance, risk management, and compliance.
Proficiency in project management methodologies and tools.
Ability to develop and execute IT budgets and manage expenses.
Hands-on experience with network management and troubleshooting.
In-depth knowledge of enterprise systems, databases, and software development.
Certifications such as PMP, ITIL, CISSP, or CCNA are preferred.
Problem-solving and decision-making abilities.
Strong analytical and organizational skills.
Experience in evaluating and implementing new technologies to drive business growth.
Ability to work effectively under pressure and prioritize tasks.
Adaptability to rapidly changing environments and technology landscapes.