Easy Link Travel & Tourism Hiring for Travel Agent ( Operation) Job at Dubai Full Time

We are looking for a Travel Consultant (Operation) with great enthusiasm for traveling. You will be responsible for promoting and booking traveling arrangements for clients (individuals or businesses). The goal is to enhance satisfaction and acquire an expanding and dedicated clientele.

Responsibilities

• Determining clients’ needs and suggesting suitable travel packages
• Organizing travels from beginning to end, including tickets, accommodation and transportation
• Supplying travelers with pertinent information and useful travel/holiday materials
• Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.
• Diagnose the clients’ specifications and wishes and suggest suitable travel packages or services
• Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.
• Supply travelers with pertinent information and useful travel/holiday material (guides, maps, event programs etc)
• Collect deposits and balances
• Use promotional techniques and prepare promotional materials to sell itinerary tour packages
• Handle unforeseen problems and complaints and determine eligibility for money returns
• Attend conferences to maintain familiarity with tourism trends
• Create and update electronic records of clients
• Maintain relationships with key persons
• Keep financial statements and documents
• Reach the revenue and profit targets
• Confirming hotel, air, tour, transfer and other travel services
• Scheduling and ensuring the accuracy of transfer, travel and tour services
• Maintaining accurate and up-to-date information on all confirmed services
• Liaising with sales staff and partners regarding the status of reservations
• Ensuring that all requests are processed within specified time schedule
• Negotiating rates and researching suitable travel products
• Liaising with the data and sales teams to resolve rate or service issues and handling account queries
• Maintaining good relationships with partners and ensuring suppliers provide services in line with company ​guidelines
• Managing calls from clients in travel and responding to any questions or concerns effectively
• Overseeing client itineraries and documents and ensuring prompt delivery
• Assisting with special projects and other duties as assigned by Management

Requirements and skills

• Proven working experience as a Travel Consultant
• Excellent knowledge of traveling software (computer reservations systems, GDS systems and e-travel)
• Proficiency in English & Hindi / Urdu ; knowledge of additional languages is an advantage
• Exemplary sales skills and customer oriented approach
• Well versed in various areas of travel (domestic/international, business/holidays, group/individual etc)
• Ability to present, persuade and communicate effectively
• Demonstrable ability to handle crises
• Degree in Hospitality, Travel, Tourism, Business or relevant field
• Candidates with personal travel experience will be preferred

Job Types: Full-time, Permanent

Salary: AED2,000.00 – AED3,000.00 per month

Ability to commute/relocate:

• Dubai: Reliably commute or willing to relocate with an employer-provided relocation package (Required)

Expected Start Date: 01/01/2023