Boarding, Mishandled Baggage, and Special Handling) in a safe, efficient and timely manner in line with airline standards and
International / Local regulations pertaining to safety, security and border controls.
Generic Accountabilities
Policies and Procedures:
instructions so that work is carried out in line with regulations and SLAs
Safety
healthy and safe work environment
Specific Accountabilities
Customers
checking passengers? tickets and passports, allocating seats, weighing luggage, adding excess charges and asking
operation and ensures work area is presentable to customers
and security regulations
communicated to the Team Leader on shift
needs) and ensures that the required services and facilities are provided to meet any special requirements
Baggage
queries.
luggage store.
Special Handling
timely passenger journey
System Services
Seat Occupied Message and related allocations
Acceptance, Upgrades and Downgrades
Experience
Qualifications & Experience
Airport Operations.
Qualification
Passenger Handling (Check-in and Boarding).
(Check-in and Boarding).
Knowledge And Skills
and baggage acceptance.- Proficient IT and Computer Literacy
